When will my CD arrive?

After you have ordered your product it should arrive within 28 days (but will often be with you sooner). The exception is when we have just launched a new product, in which case delivery may take longer, but if this is the case we will have said so on the purchase page and in the confirmation email.

In the meantime you can unlock your product. For full step-by-step help with this please visit product installation and account queries troubleshooter.

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