One or more filters are missing from my program.
If you find certain import or export filters are missing, such as PDF Import and Export, Photoshop PSD or even HTML export, then it's worth initially attempting to run the program as the administrator to see if it resolves the problem. If filters are missing then you might encounter an error message when attempting to export as a PDF, or when exporting a website/ previewing a website such as 'unable to find filters for this import' or similar.
Running the Program with administrative rights
Right click on the programs desktop shortcut and select 'Run as administrator'.
If problems continue;
Attempt a manual registration of the DLL.
Creating log files for further analysis.
If problems continue, please add the log files to a zip and include them in your support ticket.
Advanced: Dependency Walker can be used to identify if a DLL the Xara Filter DLL depends on does not have administrative privileges. Dependency Walker can be downloaded from http://dependencywalker.com/
If you are using a previous version of Xara software then please try downloading fixfilters.zip first. The zip contains a number of exes
Web Designer 6 / Designer Pro 6 / Xara Photo & Graphic Designer 6 - Run FixFilters60.exe
Web Designer 5/ Xara Xtreme Pro 5/ Xara Xtreme 5 - Run FixFilters50.exe FixFilters51.exe
Xara Xtreme Pro 4 / Xara Xtreme 4 - Run FixFilters40.exe
Xara Xtreme version 3 - Run FixFilters30.exe/ FilFilters32.exe