- If the file is located within this folder then its possible the server is not configured to serve .mp4 files. Please check to ensure a mime type has been added for .mp4 files or contact your hosts to get them to check this for you.
- Your hosting package may not include streaming. Your host may allow you to offer the .mp4 file a downloadable file, but not as a player accessed file.
If this is the case then one solution would be yo upload your video to YouTube or a similar service and insert the video into your page as a widget