Downloading and Unlocking - Knowledgebase Articles

Can I install my Xara software on to more than one computer?

Versions 4 or later of Xara Xtreme / Xara Xtreme Pro / Designer Pro / Photo & Graphic Designer / Web Designer / Web Designer Premium

There is a 3 machine activation limit on th

Where can I find a record of my serial number?

The serial number should be printed on the back of the CD or DVD case or the CD envelope if the product you purchased included a CD. In the case of Xtreme 5 / Xtreme Pro 5 / Photo & Graphic Designer 6 and later / Designer Pro 6 and later/ Web Desig

I recieve a message indicating I have exceeded the number of permitted activations.

A message can be returned when activating the software informing you that you have exceeded the maximum number of activations. If you see this message please submit a ticket including your serial number and the title and version number of your software.

My download is corrupt.

In the event of a corruption occurring during download, you will receive errors such as below when attempting to install the downloaded file.

'The contents of this file cannot be unpac

What are the system requirements for Xara Web Designer?

The minimum system requirements for Web Designer 9 and Web Designer 9 Premium are:

Windows XP, Vista, 7 or 8.

500 MB RAM,

300 MB hard disk space.

Intel® Celeron® or newer, or AMD® Sempron® or newer.

Both Web Designe

How do I download and install the Web Designer templates?

VERSION 6 and 7: After purchasing you can activate your copy of Web Designer by entering the serial number. Once it is activated you can download the full template set by clicking on the Download Templates option in the Web Designer He

I encounter the error code -1 when attempting to activate Xara Web Designer.

The online activation can result in the error code -1 being returned when attempting to register and activate Xara Web Designer.

Please initially ensure you are connected to the Internet. An online connection is required to activate the soft

How do I download and unlock Xara Web Designer?

The Xara Web Designer 5, 6, 7, MX8 and 9 trials can be downloaded from the Web Designer pages of our website here. You can also find the current version on download.com

You can unlock your copy wi

The template installer cannot find an unlocked version of Web Designer.

The template installer can display an error when attempting to install the templates when it is unable to find an unlocked version of Web Designer.

We recommend you initially check Web Designer to ensure it has b

The serial number you've given me doesn't unlock my trial.

If nothing happens when you enter your serial number, or you see a red cross next to the serial number, the first thing to check is that you have the right trial, for example that you haven't downloaded Web Designer instead of Web Designer Premium, or Des

Web Designer 9 Premium 64 bit vs 32 bit

We now have a version of Web Designer Premium that takes advantage of the power of 64 bit on Windows 7 & 8, if your computer supports it, enabling you to create larger, more content rich sites, excellent news for anyone creating large sites with lo