Xara Group Ltd - Knowledgebase Articles

How do I update my account information?

If you wish to update your account information, such as email address, postal address or password then you should Sign In to your Xara account from in the Xara Service Center. If you are unsure of your p

What is Xara Designer Pro and Xara Photo & Graphic Designer?

With the release of V6 Xara Xtreme became Xara Photo & Graphic Designer and Xtreme Pro became Xara Designer Pro.

The Designer titles are quite simply the world's fastest graphics software, with truly flexible illustration tools and revolutionary

What is Xara Web Designer?

Xara Web Designer is unlike any web page editor that you will have seen before; an easy to use, template based web page creation tool that gives you total page design freedom, absolutely no HTML or Javascript skills required. Simply choose one of the

What is Xara 3D Maker?

Xara 3D Maker is a utility for creating still or animated 3D graphics and text, such as headings, titles, logos and buttons. It is ideal for on-screen graphics such as web pages, mailshots, movie titles and credits and presentations, and

Can I buy network or site licenses / multiple copies of Xara software?

Yes, we offer multi-user packs at a discounted price for business, starting at 5+ copies. See:

http://www.xara.com/ordering/multipack.asp

for further details. We a

Can I install my Xara software on to more than one computer?

Versions 4 or later of Xara Xtreme / Xara Xtreme Pro / Designer Pro / Photo & Graphic Designer / Web Designer / Web Designer Premium

There is a 3 machine activation limit o

How do I buy Xara software?

You have several options for purchasing Xara software:

From the xara.com website - you can find the full listing of our current products here : http://www.xara.com/products

From the trials - clic

I am not getting my upgrade discount at the check out.

i. Are you sure you have the right email address/user name and password? If you have multiple Xara accounts you must enter the email address/user name and password that belongs to the account you used to purchase the older version. You can check the

What is Xara XS?

Xara XS is a special edition of Xara Photo & Graphic Designer (formerly Xtreme) that has been created exclusively for promotions on magazine covermounted CDs and is not available from Xara direct.

In terms of fea

What is Xara Graphic Studio?

Xara Graphic Studio was a bundle of 3 Xara products - Xara Xtreme, Xara Webstyle 4 and Xara3D 6. Since Webstyle has been withdrawn, Xara Graphic Studio is no longer available for sale.

Can I use your products as soon as I order or do I have to wait for the CD?

You can begin using the full features of our software as soon as you have purchased.

In the case of Xara Xtreme, Xtreme Pro, Photo & Graphic Designer / Designer Pro, Web Designer, Xara 3D Maker and Menu Maker you will be able to activa

Are Xara products available for Apple Mac?

We do not offer a native Mac version, however we can report excellent results with either Parallels or Fusion from VMWare, which allow our softwar

When will my CD arrive?

After you have ordered your product it should arrive within 28 days (but will often be with you sooner). The exception is when we have just launched a new product, in which case delivery may take longer, but if this is the case we will have said so on the

How do I create a free MAGIX Online World account for my web hosting?

Web Designer 7 and later, Web Designer 7 Premium and later and Designer Pro 7 and later all include a free MAGIX Online World web hosting account, which comes with 500MB web space.

To take advantage of this free offer from MAGIX simply create a M

I am having problems downloading, unlocking or activating my software.

Our Troubleshooter includes step by step instructions on downloading, unlocking and activating and covers any known problems.

What are the system requirements for Xara titles?

These are the minimum system requirements for the current versions of Xara titles:

Microsoft® Windows® XP/Vista/7/8. Intel Celeron or newer, or AMD Sempron or newer, plus:

Photo & Graphic Designer 2013, Designer Pro X, Web Designer

Links in my web page do not work

There is a wide variety of reasons why links are not active in a web page, such as objects being placed behind other objects, objects inserted on the wrong layer, it can also be caused by some third party browser toolbars.

Where do I find the address of my site published via MAGIX Online World?

Details on the free MAGIX hosting offer for v7 and 8 owners can be found on this page and for v9 owners here.

If you have registered for your free

What files do I need to backup from Web Designer to edit my website on another computer?

The most important document that you have when designing your website in Web Designer is the design document that you work on in Web Designer.

If you want to work on your website on another computer, or your computer crashes and you need to e

Does Web Designer support SFTP/FTPS?

Current versions of Web Designer and Designer Pro do not support secured FTP connections, so in order to publish your website to your web host you'll need to export the website files locally by selecting File -> Export website. Then once that's complet

I cant find my serial number

Your product serial number will be in your confirmation email if you purchased in the Xara online store (and it is the same serial number that you used to unlock the downloaded trial).

If cannot find the serial number then