Xara has reluctantly decided to discontinue support for Xara Online Connectable Modules. Details of the announcement can be viewed from here
Answers to additional questions regarding the termination can be found below. ( click on each question to toggle the display of its answer)
1. Will all Xara Online products be discontinued?
2. When will xara discontinue support for the connectable modules? / When is the termination date?
Xara will discontinue support for only the connectable range of Modules.
List of products to be discontinued on 4th April 2011
- Data Manager
- SMS Manager
- Photo Gallery
- File Protect
- News Release Publisher
- FAQ Publisher
- Feedback Form
- Form & Mailer
- Member & Event Manager
- Membership Manager Pro
- Auto sales database
- Group SMS Business
- Group SMS Personal
- SMS Sports Reporter
- Professional Collection (to replaced by “The Collection”)
- Value Collection (to be replaced by “The Collection”)
List of products unaffected by the termination
- Photo Edit & Effects
- Web Graphics and Effects Collection
- Zy Studio Bundle
- Premium Graphics Bundle
- Text Effects
- Banner Ad
- Button Bar
- Cross Fade
- Rippling Reflection
- Slide Show
- Book Flip
- Magnifying Lens
- Shake & Shimmer
- Message Scroller
- Horizontal Marquee
- Message Presenter
- Sliding Messages
- Speedy Messages
- Typewriter Text
- Spinning Text
- Site Updater
3. How will my subscription be affected?
Support for Xara Online Connectable Modules will discontinue from the 4th April 2011.
4. How can I cancel my current subscriptions without waiting for the termination date?
subscription due to renew after the termination date:
You will be provided with a pro rata refund for the unused part of the subscription.
Xara will automatically contact you to issue your refund. Any refunds for unused time will be refunded via credit card to the same card account as used to complete the purchase. If the account is no longer valid then a refund will be
completed via cheque.
subscription due to renew before termination date:
These will be altered to monthly subscription
No monthly subscriptions will be renewed after 1 month prior to the termination
date. This will ensure your modules will continue to be served until the termination date.
5. Can I just delete my modules from my module store?
You can cancel your subscriptions at any time by submitting the form available from http://www.xara.com/uk/contact/ and requesting the cancellation of your subscription to Xara Online Modules.
6. How do I remove the Xara Modules from my website?
You are not required to delete your modules from within your account. Deleting your
modules will cause the module inserted within your web site to be replaced with a ‘modules is unavailable notice’ We therefore recommend you remove the modules from your web pages prior to deleting them from within your account.
7. What will happen to my site if I do not remove the Xara modules affected by the termination?
A module displays within your web page when you have inserted its corresponding HTML
snippet within your page. An example HTML module snippet is shown below.
When your web page is viewed within a browser, the browser reads the snippet of HTML
and retrieves the module from the xara servers to display it within your Web page. To
prevent this from occurring, simply remove the snippet of HTML from your page
8. How can I download my data prior to the termination of Xara Modules?
Your website will continue to be served as normal. Any modules remaining within your
web pages after the termination date will be replaced with a ‘modules is unavailable
notice’ This notice can be removed from your pages by removing the corresponding
HTML Snippet as explained within FAQ 6 above
9. Can you suggest any alternative services to replace the functionality provided by Xara Modules being discontinued?
Data held within database modules
Edit the database module and select ‘download data from database’ from the connections tab.
Photos stored within your database modules
Please contact the support team and we will assist you with this enquiry.
10. Will I loose my account with Xara when my subscription to Xara Modules is removed?
There are several services we can recommend as alternatives.
General online service providers
The following sites provide a wide range of widgets including contact forms, photo galleries and many other widget types
We recommend contacting the support team allowing us to ascertain your application
requirements and recommend an alternative service provider for your application type.
No. Your account will remain active allowing you to access the module types not affected by the termination.