The following message can be displayed when attempting to register/unlock Xara X¹ or Xara Xtreme and when attempting to unlock Webstyle or download the Webstyle templates.

Connect attempt failed. If you're sure you've entered your details correctly please try again later

Please select Start and then Run from your Windows start bar and type regedit.

Xara X

If you are running Xara X1, navigate to HKEY_CURRENT_USER>Software>Xara>XaraX1.

If you are running Xara Xtreme, navigate to: HKEY_CURRENT_USER>Software>Xara>XaraXtreme

If you are running Xara Xtreme Pro, navigate to: HKEY_CURRENT_USER>Software>Xara>XaraXtremePro

Is the folder present? Is there a sub folder named Connect?

If not, please download xconnectpro.zip if you are using Xara Xtreme Pro xconnect.zip if you are using Xara Xtreme or connect.zip if you are using Xara X¹.

Extract the .reg file from the zip to a location on your machine. Next right click on the file and select merge and then try registering/unlocking again.

Webstyle

If you are running Webstyle, navigate to HKEY_CURRENT_USER\Software\Xara

Is there a sub folder named XMUpload?

If not, please download XMUpload.zip

Extract the .reg file from the zip to a location on your machine. Next right click on the file and select merge and then start Webstyle and click on update Webstyle.