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Knowledgebase Categories |
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| The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Articles |  |
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 | How do I update my account information? |  |
| If you wish to update your account information, such as email address, postal address or password then you should Sign In to your Xara account from in the Xara Service Center. If you are unsure of your p |
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| Do you offer academic / educational pricing for Xara software? |  |
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Yes, we offer generous discounts for academic purchasers on all our products. You can find further information on our website at http://www.xara.com/educationXara software is sold through selected ed |
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| Can I purchase from Xara without a credit card, or offline? | |
| Online purchases can only be made with a Visa or MasterCard credit or debit card, but you can order our titles offline direct from Xara's office by phone, fax or post.For more information including the cost, an order form and contact details see |
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| Can I buy network or site licenses / multiple copies of Xara software? | |
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Yes, we offer multi-user packs at a discounted price for business, starting at 5+ copies. See: http://www.xara.com/ordering/multipack.aspfor further details. We a |
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| Can I install my Xara software on to more than one computer? | |
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Versions 4 or later of Xara Xtreme / Xara Xtreme Pro / Designer Pro / Photo & Graphic Designer / Web Designer / Web Designer PremiumThere is a 3 machine activation limit o |
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| Web Designer MX Questions Part 3 | |
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Web Designer MX questions have been divided into the following categories. Click the required
category and then click on the question of interest to display the answer.
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| Web Designer MX Questions Part 2 | |
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Web Designer MX questions have been divided into the following categories. Click the required
category and then click on the question of interest to display the answer.
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| What are the system requirements for Xara Web Designer? | |
| The minimum system requirements for Web Designer 9 and Web Designer 9 Premium are: Windows XP, Vista, 7 or 8. 500 MB RAM, 300 MB hard disk space. Intel® Celeron® or newer, or AMD® Sempron® or newer. Both Web Designe |
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| Why is my credit card being declined? | |
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Unfortunately we don't know why any particular transaction is declined. We simply pass the purchase request through to our card processors and receive a Decline or Authorise in return.One possible reason is that some banks r |
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| Can I change my password, email address and other user details? | |
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If you have purchased from Xara in the last few years, sign in on our homepage xara.com with your email address and password and click on User Details, you will then be able to update your account details.If you have an old XaraClub account (t |
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| How do I buy Xara software? | |
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You have several options for purchasing Xara software:From the xara.com website - you can find the full listing of our current products here : http://www.xara.com/productsFrom the trials - clic |
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| I am not getting my upgrade discount at the check out. | |
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i. Are you sure you have the right email address/user name and password? If you have multiple Xara accounts you must enter the email address/user name and password that belongs to the account you used to purchase the older version. You can check the |
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| Are there discounts on Web Designer for owners of other Xara products? | |
| There are discounts on Web Designer 9 for owners of Web Designer 7 and 8, and discounts on Web Designer 9 Premium for owners of Web Designer Premium 7 and 8 (MX).There are also discounts on Web Designer 9 Premium for owners of Webstyle 3 and 4, |
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| Can I buy a CD version of Xara Web Designer? | |
| When purchasing Xara Web Designer or Web Designer Premium you will be offered the option to add a back-up CD to your order. |
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| I am an owner of a qualifying product but my Web Designer discount is not being applied. | |
| For Web Designer 9 there is a discount offered to owners of Web Designer 7 and 8 (MX). For Web Designer 9 Premium there is a discount offered to owners of Xara Webstyle 3 and 4, Xara Web Designer 5, 6, 7 and 8 (MX). Note that you must a) select the Up |
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| Can I install Web Designer MX 8 alongside Web Designer 7? | |
| Both Web Designer 7 and Web Designer MX 8 can co-exist on the same machine. There is no requirement to keep version 7 installed if you do not wish to do so. |
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| Can I upgrade my MAGIX Web Designer to Web Designer 9 Premium? | |
| VERSION 6: If you have an *English* language version of Web Designer 6 bought from MAGIX and you wish to upgrade to Web Designer MX Premium 8 we can handle that, but unfortunately it doesn't work automatically in our online store, and you |
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Dedicated Xara forums, available 24 x 7 - a great place to get quick answers to your questions or just to see what others are talking about.
A host of excellent support resources for Xara products, including more than 10 years of Xara Xtreme/Photo & Graphic Designer/Designer Pro and Web Designer tutorials and Hints & Tips. |
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