 | How do I update my account information? |  |
 | If you wish to update your account information, such as email address, postal address or password then you should Sign In to your Xara account from in the Xara Service Center. If you are unsure of your p |
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| The message 'Sorry! Too much time has passed since your last request' is displayed when signing into my Xara Online account. | |
| The message 'Sorry! Too much time has passed since your last request' is displayed when signing into my Xara Online account.The above error is displayed when a session cookie cannot be set.The Xara Online service attempts to set a session |
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| I cannot remember my login details |  |
| Visit the Xara Service Center and click on the link 'I've forgotten my password', enter your email address and click on Continue.You will receive an |
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| How do I download and unlock (or re-unlock) software that I already own? | |
| The CD you receive when you buy Photo & Graphic Designer and Designer Pro and (optionally) Xara Web Designer, Xara 3D Maker and Menu Maker contains an unlocked copy of the software, so you can install the full version from CD withou |
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| I've lost/broken my CD, can I buy a replacement? | |
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We are able to send a replacement CD for a charge of $15 (including shipping but plus VAT if you are in Europe).If you wish to order a replacement CD, please contact sales by su |
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| Can I change my password, email address and other user details? | |
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If you have purchased from Xara in the last few years, sign in on our homepage xara.com with your email address and password and click on User Details, you will then be able to update your account details.If you have an old XaraClub account (t |
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