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| The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | I'm unable to download the program / content pack |  |
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Version 7 introduced an Installation Manager to guide you through the process of installing the program and the program contents. If the first attempt to dow |
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| Can I install my Xara software on to more than one computer? |  |
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Versions 4 or later of Xara Xtreme / Xara Xtreme Pro / Designer Pro / Photo & Graphic Designer / Web Designer / Web Designer PremiumThere is a 3 machine activation limit o |
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| How do I get the free Webster included with Xara3D? | |
| Note Xara Webster was only included in the retail boxed version of Xara3D 6, not in the download-only version. If you ordered the retail boxed version of Xara3D 6, then the Webster CD should have been included in the box.If you purchased Xara3 |
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| I am having problems downloading the file, is there anywhere else I can get it? | |
| If you are experiencing problems downloading the trial version from the Xara site, we recommend you try www.download.com.Remember when you purchase Xara3D, we mail you a CD containing a full version of the p |
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| Where can I find a record of my serial number? | |
| The serial number should be printed on the back of the CD or DVD case or the CD envelope if the product you purchased included a CD. In the case of Xtreme 5 / Xtreme Pro 5 / Photo & Graphic Designer 6 and later / Designer Pro 6 and later/ Web Desig |
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| When I enter my Xara3D serial number I get an 'invalid serial number' message. | |
| When entering a serial number you need to enter the X3D at the start of the serial number and the dashes.If you are sure you are entering it in the correct format then there are two possible causes of the problem with Xara3D 5: |
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| My download is corrupt. | |
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In the event of a corruption occurring during download, you will receive errors such as below when attempting to install the downloaded file. 'The contents of this file cannot be unpac |
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| The message 'Sorry! Too much time has passed since your last request' is displayed when signing into my Xara Online account. | |
| The message 'Sorry! Too much time has passed since your last request' is displayed when signing into my Xara Online account.The above error is displayed when a session cookie cannot be set.The Xara Online service attempts to set a session |
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| I cannot remember my login details | |
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Visit the Xara Service Center and click on the link 'I've forgotten my password', enter your email address and click on Continue.You will receive a |
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| How do I download and unlock (or re-unlock) software that I already own? | |
| The CD you receive when you buy Photo & Graphic Designer and Designer Pro and (optionally) Xara Web Designer, Xara 3D Maker and Menu Maker contains an unlocked copy of the software, so you can install the full version from CD withou |
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| How do I download the full version of Xara3D 6 | |
| The full version of the program is available from within your account.Please login to http://xara.comOnce logged in, scroll to the bottom where you will see a link beginning with 'For Xara Modules...'Click on this link to go to you |
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| How do I download and unlock my copy of Xara 3D Maker 7? | |
| Please view the Xara 3D Maker 7 troubleshooter for information on: Installing the programActivating the programExtending t |
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| How do I install the full contents of Xara 3D Maker 7? | |
| The full content - example headings and animations, textures, fonts etc - can be downloaded after purchase via the help menu in the program. Please note, the program needs to be registered and activated in order to download the content pack. |
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Dedicated Xara forums, available 24 x 7 - a great place to get quick answers to your questions or just to see what others are talking about.
A host of excellent support resources for Xara products, including more than 10 years of Xara Xtreme/Photo & Graphic Designer/Designer Pro and Web Designer tutorials and Hints & Tips. |
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Xtreme PRO German Support
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